Email Client Setup: Outlook 2003

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Now you can get your VirtualAvenue email using Outlook 2003. 

• Step by Step Walkthrough (POP)
• Step by Step Walkthrough (IMAP)
• Email Client Setup: Comparing POP vs. IMAP

Step by Step Walkthrough (POP)

Screenshots (click to enlarge)

Step 4

Steps 8 & 9

Steps 10, 11, 12

You will need your incoming mail server, outgoing mail server, full email address, and email password. 

1. Open Outlook 2003.
2. Click Tools.
3. Click Email Accounts.
4. Select Add a new email.
5. Click Next.
6. Select Account Type: POP3 (same as POP).
7. Click Next.
8. Fill in the following information:
   • Your Name: The name to display on your email.
   • Email Address: Your full email address
   • User Name: Your full email address
   • Password: Your email password
   • Incoming mail server (POP3): pop.virtualave.net
   • Outgoing mail server (SMTP): smtp.virtualave.net
   • Remember the password: We recommend that you keep this checked.
   • Log on using Secure Password Authentication (SPA): We recommend you keep this unchecked.
9. Click More Settings.
10. Click Outgoing Server.
11. Check My outgoing server (SMTP) requires authentication.
12. Select Use the same settings as my incoming mail server.
13. Click Advanced.
14. Fill in the following information:
    • Incoming Server (POP3): 110
    • Outgoing Server (SMTP): 587
15. Click OK.
16. Click Next.
17. Click Finish to complete the setup.

Step by Step Walkthrough (IMAP)

Screenshots (click to enlarge)

Step 4

Steps 8 & 9

Steps 10, 11, 12

You will need your incoming mail server, outgoing mail server, full email address, and email password. 

1. Open Outlook 2003.
2. Click Tools.
3. Click Email Accounts.
4. Select Add a new email.
5. Click Next.
6. Select Account Type: IMAP
7. Click Next.
8. Fill in the following information:
   • Your Name: The name to display on your email.
   • Email Address: Your full email address
   • User Name: Your full email address
   • Password: Your email password
   • Incoming mail server (IMAP): imap.virtualave.net
   • Outgoing mail server (SMTP): smtp.virtualave.net
   • Remember the password: We recommend that you keep this checked.
   • Log on using Secure Password Authentication (SPA): We recommend you keep this unchecked.
9. Click More Settings.
10. Click Outgoing Server.
11. Check My outgoing server (SMTP) requires authentication.
12. Select Use the same settings as my incoming mail server.
13. Click Advanced.
14. Fill in the following information:
    • Incoming Server (IMAP): 143
    • Outgoing Server (SMTP): 587
15. Click OK.
16. Click Next.
17. Click Finish to complete the setup.

I followed the instructions, but I still can't connect. What can I do?

• Refer to the generic troubleshooting steps for email client setup.
• Consult Microsoft's support page for Outlook 2003.
• Contact us so that we can help you troubleshoot the issue.
• Contact us to schedule an appointment for us to remotely log into your computer and set it up for you. Note that this is a paid service.

Using a different Outlook version?

• Email Client Setup: Outlook 2016, 2019, and Microsoft 365
• Email Client Setup: Outlook 2013
• Email Client Setup: Outlook 2010
• Email Client Setup: Outlook 2007
• Email Client Setup: Outlook for Android